Peak Campus

Resident Services Desk Attendant

US-IL-Chicago
Job ID
2017-5205
# Positions
4
Category
Property Management
Company
Everest Campus Central

Overview

The Resident Service Desk Attendants (RSDAs) are available 24/7 while schools are in session and provide comprehensive information, resources, and visitor services for the University Center community.

 

 

This position will monitor the use of the various amenities available to residents on the second floor, including the dance studio, fitness center, multi-media room (MMR), recreational equipment and the music practice rooms.

Responsibilities

  • Ability to provide resident services in a professional and courteous manner
  • Answer incoming calls and provide information to residents and guests
  • Distribute University Center and/or member school promotional items
  • Maintain processes to accurately track data for amenities located in the Resident Service area including the fitness center, dance studio, music practice rooms, laundry rooms and Multimedia Room
  • Assist with the distribution of newspapers and flyers to residents
  • Distribute Resident Service Area equipment for amenities to residents and their guests including but not limited to pool sticks, ping pong paddles, air hockey pucks, video games consoles, vacuums, etc.
  • Responsible for laundry room oversight including the resident or guest refund process
  • Monitor and respond to the University Center e-mail account
  • Post specific information and/or distribute flyers approved by UC management team members
  • Any other duties as assigned by your manager

Qualifications

Education/Experience and Technical Requirements:

  • Exhibits desire for “continuous improvement/professional growth”
  • Demonstrates responsibility, maturity and sensitivity
  • Shows an interest in contributing to the success of the UC community
  • Passionate about service to others and community
  • Ability to operate office equipment and all on-site software functions
  • Maintain an organized and neat workplace
  • Accuracy and attention to detail
  • Ability to exhibit excellent customer service and interpersonal skills
  • Ability to collaborate and work on a team
  • Must be enrolled part or full time to Columbia College Chicago, DePaul University, Robert Morris University or Roosevelt University
  • Student must be in good-standing* at Columbia College Chicago, DePaul University, Robert Morris University or Roosevelt University or as a former student of one of the aforementioned schools, but currently enrolled in another institution

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to lift and carry tools, equipment and materials in loads of 50 lbs. or more.
  • Constantly operates a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer)
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

 

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