Peak Campus

Assistant Manager of Operations

US-LA-Baton Rouge
Job ID
2017-5449
# Positions
1
Category
Property Management
Company
Everest Campus Central

Overview

As the Assistant Manager of Operations, you will play a crucial, hands-on role in the everyday operations and financial functions of the property.  This onsite leader plays a key role in the delinquency and collection of rent to optimize the properties cash flow and financial position.  

Responsibilities

Business Expertise:

  • Self-starter who is capable of taking on responsibilities and initiating ideas
  • Tenacious individual who can create a respectful sense of urgency with rent collections
  • Excellent customer service skills
  • Flexible and capable of prioritizing tasks when working in a busy and changing environment
  • Knowledge of operation and financial concepts such as: budgeting, revenue, and NOI
  • Team player that  can successfully motivate and lead a team

 

 Responsibilities: 

  • Responsible for rent collections and accurately post all rent and other income in a timely and efficient manner
  • Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing of evictions
  • Assist in preparation and processing of all leases and related paperwork for approval by Property Manager
  • Assist the Property Manager in preparation of weekly and monthly reporting requirements
  • Responsible for helping property meet budgeted revenues, expenses, and Net Operation Income
  • Assist in interviewing candidates for available property positions and participate in the selection process of new hirers as needed
  • Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
  • Assist with supervising the maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed
  • Address complaints and resolve issues in a timely and professional manner
  • Assist with leasing responsibilities to maximize occupancy
  • Participate in quarterly property inspections as well as during move-in and move-out
  • Assist in maintaining key control of occupied and vacant units

Qualifications

  • Position requires an impeccable attention to detail and strong organization skills
  • College degree preferred
  • Proven success in an Assistant Manager or Bookkeeping role
  • Accounting, bookkeeping, and/or collections experience in multi-family housing, hospitality, or retail industries preferred
  • Ideal candidates will have 2+ years of onsite student housing experience
  • Excellent verbal and written communication skills
  • Technically savvy individual that can navigate through various social media platforms and a familiarity with Microsoft Office and Onesite

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