Peak Campus

  • Property Manager

    Location US-NC-Charlotte
    Job ID
    # Positions
    Property Management
    Everest Campus East
  • Overview

    The Property Manager is the CEO of the business.  As Property Manager at Peak Campus you will lead, motivate, and mentor your team to provide a world-class living experience.  As the onsite leader and decision maker, you will be responsible for successfully driving occupancy, NOI, hiring, and staff development.  


    Personnel Management:

    • Manage high quality on-site staff through implementation of effective recruitment, training, coaching and development programs
    • Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
    • Direct entire Turn process per Company policies and procedures

    Strategic Leasing Management:

    • Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
    • Effectively show, lease, and move in prospective residents
    • Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy

    Financial Management:

    • Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
    • Develop yearly operating budgets/forecasts. Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner.  Be responsive and receptive to owners' needs, goals, and objectives
    • Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed

    Customer Service:

    • Manage an excellent customer service program by adhering to the Peak Simply Service Standards
    • Manage resident retention and service request follow-up programs
    • Monitor service request turnaround and ensure the responsiveness of the maintenance staff

    Administration & Risk Management:

    • Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)
    • Perform apartment inspections monthly as well as prior to move in and at move out.
    • Manage property risk effectively by communicating incidents and potential liabilities

    *Perform other duties as assigned by supervisor 


    • A burning passion for the student housing industry
    • A can-do attitude with the tenacity to get the job done, no matter what
    • High school diploma or equivalent is required
    • A college degree or extensive experience in multi-family property management required
    • A minimum of two years multi-family and/or off campus student housing management experience highly preferred
    • Proven ability to perform in all areas of Property Management
    • Ability to understand and perform all on-site software functions (Onesite & MRI experience a plus)




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