Peak Campus

  • Full-Time Leasing Consultant

    Location US-CA-Los Angeles
    Job ID
    2018-6103
    # Positions
    1
    Category
    Property Management
    Company
    Peak Campus California
  • Overview

    Join our Team!
    Are you seeking a work environment where you can be empowered? Do you like the idea of working for a company where people matter most?  Peak Campus Management is committed to attracting and retaining the best in the industry and creating an employer-of-choice environment.  From our world-class training and leadership & marketing conferences, to our growth opportunities and promotion-from-within culture, Peak is the place to be!

    Responsibilities

    Market and lease apartments in accordance with policies and procedures outlined by management. Responsible for providing resident services in a professional and courteous manner.

     

    • Maintain an excellent customer service relationship by adhering to the Peak Science of Service Standards
    • Adhere to Peak Policies and Procedures
    • Greet prospective residents. Show model, market ready units and common areas
    • Lease apartments and sell the products and services of the property to prospects
    • Assist prospective residents with completion of online application
    • Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms as well as training materials
    • Work to optimize occupancy while maximizing leased rent
    • Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
    • Maintain thorough product knowledge of the property and competition
    • Assist with market surveys as needed
    • Collect deposit and/or fees associated with move-in
    • Accurately prepare and have a thorough knowledge of all lease-related paperwork
    • Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary
    • Inspect units on a quarterly basis as well as prior to move-in
    • Assist with planning and hosting of resident events
    • Audit all lease and renewal files for key controls and bonus submission to the Property Manager
    • Assist residents with the move-out process
    • Assist in the performance of turn process
    • Write up and file service requests from residents upon receipt
    • Contribute to the general upkeep and cleaning of office, common areas and model
    • Perform various administrative tasks as needed

    Qualifications

    • High school diploma or equivalent preferred
    • Ability to read and write English fluently
    • Ability to perform basic to intermediate math
    • Computer literacy required

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