Peak Campus

  • Residence Education Coordinator

    Location US-IL-Chicago
    Job ID
    # Positions
    Property Management
    Everest Campus Central
  • Overview

    The purpose of this position is to provide leadership, day-to-day administration, supervision and management of an assigned residence community. Collaboratively works with member institutions and staff members to address student needs, concerns, attitudes, and interests.

    Acts as a 'go-to' for residents as a live-in staff committed to the personal and academic success of our residents and community.


    • As a member of the Residence Life team, provides leadership for residence education programs through work with students and supervision of Resident Advisors.
    • Assist the Director of Residence Life in supervision of one or more of the following areas: Judicial Administration, Staff Programming Administration, Supervision of Residence Services Desk, Leadership Development (Advising UCRC, staff training, etc.), Staff Selection/Evaluation, Special Programs Administration (health and wellness, fitness center, diet, smoking cessation, alcohol/drug education, artistic/educational displays, diversity issues), Food Service Committee Coordinator and other as needed.
    • Fosters supportive and challenging multicultural environment focused on leadership through staff selection, training, community programming and interpersonal contact with staff and students.
    • Supports and enforces all University Center and departmental policies and regulations; provides formal and informal disciplinary action. Investigates and responds to concerns or complaints by residents, parents and University staff members.
    • Participates in fire safety and security procedures in the building, including efforts to provide a safe and healthy environment for residents and guests.
    • Provides leadership in various assigned summer projects, departmental policy review, staff manual review and other necessary committee work. Conducts conduct of summer housing residents and provides programming.
    • Coordinates living/learning programs. Provides direction for programming, community development and educational initiatives.
    • Serves as an administrative staff member sharing on-call/on-duty with live-in professional staff.
    • Serves as a liaison with maintenance and housekeeping staff. Communicates concerns or needs for the physical improvements of the building.
    • Participates in various campus-wide events and activities.
    • Other duties as assigned



    Supervisory Responsibilities

    Provides formal supervision to individual employees within single functional or operational area.  Recommends staff recruitment, selection, promotion, advancement, corrective


    action and termination.  Plans and monitors appropriate staffing levels and utilization of labor, including overtime.  Prepares and delivers performance appraisal for staff.  Mentors and coaches team members to further develop competencies.  Leads by example and models behaviors that are consistent with the company's values.


    • Masters degree in Higher Education, Student Affairs, Counseling, or related field
    • Two years’ related experience or training in counseling, student housing training programs and/or structured living and learning communities, and student development administration.
    • Or equivalent combination of education and experience preferred.
    • Prior management/supervisory experience highly valued
    • Strong communication and analytical skills
    • Excellent written and verbal communication skills
    • Strong organizational and analytical skills
    • Ability to provide efficient, timely, reliable and courteous service to customers.
    • Ability to effectively present information.
    • Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
    • Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
    • Must be customer focused and output driven
    • Highly motivated and driven to achieve excellence in every area
    • Must have ability to acclimate quickly to various environments


    Physical Requirements:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
    • Constantly operates a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer)
    • The person in this position frequently communicates with students who have inquiries about their rent or leasing agreement. Must be able to exchange accurate information in these situations.
    • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.


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