Peak Campus

  • Assistant Manager of Operations

    Location US-TX-San Marcos
    Job ID
    2018-6568
    # Positions
    1
    Category
    Property Management
    Company
    Everest Campus West
  • Overview

    As the Assistant Manager of Operations, you will play a crucial, hands-on role in the everyday operations and financial functions of the property.  This onsite leader plays a key role in the delinquency and collection of rent to optimize the properties cash flow and financial position.  

    Responsibilities

    Business Expertise:

    • Self-starter who is capable of taking on responsibilities and initiating ideas
    • Tenacious individual who can create a respectful sense of urgency with rent collections
    • Excellent customer service skills
    • Flexible and capable of prioritizing tasks when working in a busy and changing environment
    • Knowledge of operation and financial concepts such as: budgeting, revenue, and NOI
    • Team player that  can successfully motivate and lead a team

     

     Responsibilities: 

    • Responsible for rent collections and accurately post all rent and other income in a timely and efficient manner
    • Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing of evictions
    • Assist in preparation and processing of all leases and related paperwork for approval by Property Manager
    • Assist the Property Manager in preparation of weekly and monthly reporting requirements
    • Responsible for helping property meet budgeted revenues, expenses, and Net Operation Income
    • Assist in interviewing candidates for available property positions and participate in the selection process of new hirers as needed
    • Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
    • Assist with supervising the maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed
    • Address complaints and resolve issues in a timely and professional manner
    • Assist with leasing responsibilities to maximize occupancy
    • Participate in quarterly property inspections as well as during move-in and move-out
    • Assist in maintaining key control of occupied and vacant units

    Qualifications

    • Position requires an impeccable attention to detail and strong organization skills
    • College degree preferred
    • Proven success in an Assistant Manager or Bookkeeping role
    • Accounting, bookkeeping, and/or collections experience in multi-family housing, hospitality, or retail industries preferred
    • Ideal candidates will have 2+ years of onsite student housing experience
    • Excellent verbal and written communication skills
    • Technically savvy individual that can navigate through various social media platforms and a familiarity with Microsoft Office and Onesite

     

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